Help centre
Questions, answered clearly.
Find quick guidance about BlockHive, markets, account access, AI strategy concepts and platform security.
What is BlockHive?+
BlockHive is a modern digital asset platform combining market visibility, portfolio management, account controls and intelligent strategy tools.
Is BlockHive a live exchange?+
BlockHive is a secure investment management platform. Payments and financial actions are reviewed and verified through controlled account processes.
How are account activities managed?+
Account activities are managed through secure workflows, verified records and administrator-approved transactions.
Are AI strategy returns guaranteed?+
No. Trading outcomes are never guaranteed. Any displayed target range is illustrative and should not be treated as a promise of return.
Which assets can be supported?+
The interface can display any asset supported by the connected market-data and trading providers.
How should account access be protected?+
Use a strong unique password, two-factor authentication, device monitoring and withdrawal-address controls.
Does the theme store wallet credentials?+
No. BlockHive does not request or store private keys. Sensitive wallet credentials should always remain under the client’s control.
How do I create an account?+
Use the Create Account page to begin onboarding, verify your email and complete the required account information.
How can I contact support?+
Use the Contact page to submit an enquiry or support request.
Can I reset my password?+
Use the Forgot Password option to receive secure password-reset instructions by email.